Jim Shanahan has been a successful leader in the mortgage business since 1994. He joined Leader Bank in 2009 as a producing Sales Manager for its Needham operation. Jim leads by example and specializes in working with first-time homebuyers and self-employed customers. He brings his many years of experience and strong work ethic to the Needham office where he co-manages 21 of the Commonwealth’s highest producing Loan Officers. Jim holds a high bar for success and urges his team to focus on the customer, stressing the importance of setting proper expectations and delivering on their promises. Jim is a fair and level-headed manager, which shows in his team and in his personal ability to WOW his customers and consistently deliver the service that he would expect when getting a mortgage. In Jim’s personal time, he enjoys spending time with his wife and five children skiing, snowmobiling, mountain biking, and everything else outdoors.